Thank you for shopping with TASINAN LLC! We aim to provide efficient and reliable shipping for all our pet products. Please review our Shipping Policy below for details on shipping options, processing times, and costs.
1. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery by the next business day.
Shipping methods and availability may vary based on your location and the items ordered.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method, and destination. Shipping charges will be displayed at checkout before you confirm your order.
3. Processing Time
Orders are typically processed within 1-2 business days. Processing times may vary during peak periods or due to unforeseen circumstances. You will receive a confirmation email once your order has been shipped, including a tracking number to monitor its progress.
4. Shipping Address
Please ensure that your shipping address is accurate and complete. TASINAN LLC is not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to update your shipping address, please contact us immediately at [email protected] or +1 351 814 1567.
5. Delivery Times
Delivery times are estimates and are not guaranteed. Factors such as weather conditions, holidays, and carrier delays may affect the delivery timeframe. We are not responsible for delays caused by third-party carriers.
6. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through your account on our website.
7. Shipping Issues
If you encounter any issues with your shipment, such as a missing or damaged package, please contact us within 7 days of the delivery date. We will assist you in resolving the issue as quickly as possible.
8. International Shipping
At this time, we only offer shipping within the United States. We do not ship internationally. We apologize for any inconvenience this may cause.
9. Contact Us
For questions or concerns about shipping, please reach out to us:
Email: [email protected]
Phone: +1 351 814 1567
Address: 5615 Maple Street, Apt 56, Springfield, IL 62704, USA
Thank you for choosing TASINAN LLC. We appreciate your business and are here to ensure a smooth shopping experience!